Must
be my lucky day! Out of all customers in a Starbucks café somewhere in
Paranaque (guess where?), I was randomly chosen to answer a survey online in
exchange for a Starbucks complimentary beverage. Check out the image below.
I’ve printed a screen shot of the confirmation page containing the Starbucks complimentary
beverage ID. Note: The ID was already used and the free drink is of course no
longer available.
There
was another reason for taking pictures during that specific visit to Starbucks. One of
the city councilors, Jose Enrico T. Golez was also there. He was very close to
where we were sitting. In fact, he was seated almost right beside me! Except
that there was a glass wall between us. :) I was thinking of snapping a
photo, ala paparazzi style but I don’t want to become disrespectful. Not to
mention the fact that he might have bodyguards within the area who are not
obviously visible. He was sitting with only one person, a friend or colleague
most likely. A lady went up to him for a little chat with a matching hand
shake, probably another citizen who wants to pay respect to a local official. I
wanted to do the same but we were about to leave and I was hesitant to do so.
Darn, I missed a photo opportunity!
from the Paranaque city official site |
But
going back to the survey, so I logged on and completed the Starbucks customer
satisfaction survey the moment I got home. There were a series of questions to
be completed. Due to the proprietary nature of the survey, I didn’t copy nor
printed a screen shot of the pages. Let me just say that the questionnaire pertains
to a few details including what you’ve ordered during that specific visit, your
comments about your order, how often do you order them, how many times have you
been to that specific café, what can you say about the café in terms of
cleanliness, orderliness, ventilation, etc., what are your thoughts about the café’s
customer service as well as the crew who had serviced you, and more. So I
answered accordingly. My responses were positive anyway.
So
during the next visit to the same Starbucks café location in Paranaque, I was
able to take advantage of the free drink. You can actually choose any drink you
want but it is limited to the tall size only so there is a need to pay for an upgrade
to grande or venti in case you wanted a bigger drink size. Nonetheless, a free
drink is still a free drink and it is Starbucks at that.
For
all Starbucks fanatics and coffee addicts out there, good luck! Hope you get to
experience a free drink too.
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