Since SmartBro is now PLDT HomeBro Ultera, most legacy canopy accounts are being upgraded one by one (whether you like it or not). If your SmartBro account is now converted to the new PLDT version and you'd like to make changes that are at least allowed like changing the Wi-Fi name and password, here's how to do it.
Begin by bringing up the command prompt. How this is done varies depending on your computer's operating system. In general, typing CMD on the search bar will pull up the command prompt window.
Type "ipconfig" after the computer user name (in the image above it's after Marcyscreed) and hit enter.
From the results, look for default gateway. This is the URL you will enter on a browser's address bar in order to open the Internet Service Provider's (PLDT) interface. Make sure your device is connected to the right ISP (in case you have multiple Internet source) when doing this in order to accurately get the default gateway address.
The Wi-Fi password on the other hand can be edited by going to Security, still under the Wireless tab.
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i try homebro for password and username but it wont work, does someone hack and change it, how to turn it back?pls rply asap
ReplyDeleteI don't know which model you have but see if there's any reset button. You may be able to reset the device into factory settings so you can try using the default username/password after.
DeleteI have this kind of problem also. will resetting could be the possible answer to my problem?
DeleteSee if you can do that. Some models don't even have a reset button.
DeleteThanks... It works...
ReplyDeleteYou're welcome!
Deleteit works for me also :) thanks 10/10
ReplyDeleteYou're welcome!
DeleteHi. I cannot access homebro homebro? I want to change again the password.
ReplyDeleteTry the troubleshooting guide from Homebro.
DeleteSee http://pldthome.com/bro/support/troubleshooting
There are different possible reasons kasi dyan.
gd day sir/madam paano ko po ba mapalitan password ng pldt home ultera?
ReplyDeleteYou need to access the interface first and change the password dun (as shown in the post above).
DeleteIt works for me. Thanks much.
ReplyDeleteYou're welcome!
DeleteIt works for me. Thanks much.
ReplyDeletecan you change the homebro /homebro user/pass?
ReplyDeleteYes. You need to access the modem's interface first though and change it there.
DeleteSabi sa hotline nid daw desktop or laptop sadly i dont have both at wala ako mahihiraman
ReplyDeleteKakachange ko lng ng password kaso nung type ko n ayaw sumasakit n ulo ko
Is there other way of retrieving my password
Kung na-aaccess ng phone browser mo ang interface (192.168.1.1), then you can still change it.
Deletehow can i block a wifi user in Homebro ultera?
ReplyDeletepwede rin ba palitan ung homebro username at password na homebro?
ReplyDeleteWi-Fi password lang po yata pwede palitan. Default login sa interface, hindi yata.
DeleteHi! Nag try kami mag change ng name and pass ng router dun sa 192.168.22.1, nag work naman sya after. Kaso after a few minutes din di na kami maka'connect, so ni'reset ko ung router and tried it again kaso same thing happened lang. Pano po ba dapat gawin?
ReplyDeleteBaka yung old WiFi password po nakasave sa mga device nyo? Try kung may "forget this network" option sa device para mare-enter yung new WiFi password.
Deletepanu marrecover un password s laptop kng nkalimutan n... pldt ultera
ReplyDeleteYung Ultera Modem or laptop mismo? Pag laptop, try this:
DeleteAccess that account to reset your password.
Boot your computer and press F8 repeatedly.
Access Safe Mode.
Key in "Administrator" in Username, with no password.
Go to Control Panel, then User Accounts.
Select the account you want to reset the password.
Change the password.
Source: http://www.techadvisor.co.uk/forum/helproom-1/how-do-access-my-laptop-without-administrator-password-4225837/
Safe po ba i-reset yung router? Lahat po kasi kami hindi makaconnect so hindi din kami makapasok sa admin account. Naisip ko kasi kung irereset ko yun baka maayos. Is it safe po ba? Atsaka makakaconnect ba agad yung desktop ko or may kailangan lang gawin after resetting the router? ASAP please
ReplyDeleteSafe po ba na i-reset yung router? Kasi hindi po kami makaconnect even our desktop and laptop so naisip ko na baka mareresolve yung problem na yun after resetting the router. Also makakaconnect po ba agad yung computer ko after reset?
ReplyDeleteDi ko pa na-try personally pero may nag-comment dito na pwede ireset yung modem (pocket WiFi).
DeleteHi poh nag change password poh ako dati gumana nmn poh..ngaun want to change password po ulit pero di na po ako makapasok using homebro user name tska homero password.natry ko na din po ilagay ung password ng wifi ko ayaw parin
ReplyDeleteReset the Smart bro pocket WiFi. Try the hard reset option. Hold down the Power button and the WPS button simultaneously para back to default settings. You can afterwards open the default gateway using the default login (smartbro) to change the password from the interface pag-kapasok ulit dun.
DeleteBkit Hindi ko maaccess ung 192.168.22.1???
ReplyDeleteKung tama yung default gateway based sa instruction above, try mo gumamit ng ibang device to open the interface address.
DeleteHi, do you know how to block websites in home ultera? Also, how to limit devices? Thanks in advance.
ReplyDeleteI want to change password but ayaw gumana
ReplyDeleteTry to manually reset the modem para bumalik sa default password.
Deletehi po mga boss paano po mretrieve ung password s homebro ultera..bigla nlng po kc incorrect password..
ReplyDeletehi po mga boss paano po mretrieve ung password s homebro ultera..bigla nlng po kc incorrect password..
ReplyDeleteTry to manually reset the modem para bumalik sa default password.
Deletehello i try to change ssid and password of homebro ultera na may default gateway is 192.168.15.1 sa una napapalitan siya after na ma restart o patayin at isindi bumabalik naman siya sa default ssid at password niya bkit po kya ganun?
ReplyDeletehello i try to change ssid and password of homebro ultera na may default gateway is 192.168.15.1 sa una napapalitan siya after na ma restart o patayin at isindi bumabalik naman siya sa default ssid at password niya bkit po kya ganun?
ReplyDeleteHello! Kung Windows computer gamit mo, try mong idelete yung old connection (of the old ssid & password) sa Control Panel\Network and Internet\Manage Wireless Networks or idelete na lang lahat ng saved networks. Pwede ring ireset sa default ang router.
Deletedi po nagana yung default username at passoword na homebro pano po kaya yun
ReplyDeleteTry mo po ibang login combinations. Pag ayaw pa rin, reset router para bumalik sa default.
Deletepano po mag kick ng user?
ReplyDelete